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FAQ

*What is my Size?

The size chart is under every nail product page at the bottom. Please make sure to double-check for each design as some nail sets are different sizes than others! We DO NOT accept returns/exchanges if you choose the wrong size!

1. What are press-on nails?

Press-on nails are artificial nails that can be easily applied and removed without the need for glue or professional salon services. They are a convenient and affordable alternative to traditional nail extensions or acrylics.

2. How do I apply Fleurytale press-on nails? Applying Fleurytale press-on nails is simple and hassle-free. Each set comes with adhesive tabs and nail glue as well as and detailed instructions for easy application.

3. Can I reuse Fleurytale press-on nails? Yes! Fleurytale press-on nails are designed to be reusable. With proper care and removal, you can wear them multiple times.

4. How long do Fleurytale press-on nails last? The longevity of Fleurytale press-on nails depends on various factors, including your daily activities and how well you take care of them. On average, they can last up to 1-2 weeks with proper application and maintenance.

5. Are Fleurytale press-on nails safe for my natural nails? Absolutely! Our press-on nails are gentle on your natural nails, as no harsh chemicals or glue are used during application. They offer a damage-free option for achieving beautiful nail designs.

6. Can I customize my press-on nails? Currently, we offer a curated selection of stunning designs that cater to various preferences and occasions. However, we are continually expanding our collections and may offer customization options in the future.

7. What if I have nail allergies or sensitivities? At Fleurytale, we understand the importance of safety and quality. Our press-on nails are hypoallergenic and suitable for most individuals. However, like other nail glue, ours could contain properties that might be sensitive for you. To be safer, it is recommended for you to opt for sticky tabs, which we provide to you for free. If you have specific concerns, we recommend doing a patch test before applying the press-on nails. 

8. How can I remove Fleurytale press-on nails? Removing Fleurytale press-on nails is easy and gentle on your natural nails. We include removal instructions with every set. Simply follow the steps to ensure a smooth and damage-free removal process.

9. Do you ship internationally? We ship to Canada! Unfortunately, we do not ship completely worldwide yet, as our business is still in its starting stages. However, we will pursue international shipping when we have the means to do so! 

10. What is your return policy? At Fleurytale, customer satisfaction is our top priority. If you encounter any issues with your order, please contact us at [email protected] within 7 days of receiving your package, and we will be more than happy to assist you with returns or exchanges.

11. How can I contact Fleurytale for support or inquiries? We love connecting with our customers! For any questions, concerns, or inquiries, you can reach us at [email protected]. Our friendly and responsive team will be delighted to assist you.

12. Can I join your affiliate program or collaborate with Fleurytale? Unfortunately we do not offer affiliate programs at this time. We are sadly not taking in collaboration inquiries at this time. Thank you for understanding.

13. Are your press-on nails handmade? Yes! Each set of Fleurytale press-on nails is meticulously handmade with love and precision. This ensures that every set is a unique work of art, ready to bring out your inner creativity.

14. What payment methods do you accept? We accept various payment methods, including major credit cards, debit cards, and PayPal, to ensure a smooth and secure checkout process for all our customers.