Effective as of 07/16/2023
Fleurytale, LLC respects the privacy of our website visitors and is committed to safeguarding your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your choices regarding the data you provide to us.
Table of Contents
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Personal Information We Collect
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How We Collect Personal Information
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How We Use Your Personal Information
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How We Share Your Personal Information
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Your Choices
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Your California Privacy Rights
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Your European Privacy Rights
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International Data Transfers
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Third-Party Links and Websites
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Security Practices
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Children
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Changes to This Privacy Policy
- How to Contact Us
- Contact Information: Your name, email address, mailing address, phone number, professional title, and company name.
- Account/Registration Information: Your username, password, order history, and preferences when using our products or services.
- Demographic Information: Your age, gender, and income (optional).
- Information About Others: Personal information of others (e.g., name, delivery address, and phone number) when you purchase items or gifts for them.
- Correspondence Information: Information you provide when you contact us with inquiries, feedback, survey responses, or other communications.
- Payment Information: Credit card or debit card number, expiration date, card verification number, and billing address if you make a purchase.
- Internet and Network Activity Information: Your IP address, device identifiers, websites visited, and website interaction data (e.g., search terms used, products viewed, and links clicked).
- Other Information: Any additional personal information collected with your consent or as disclosed at the time of collection.
- Directly From You: When you provide personal information to us, such as when you contact us via email, refer others to our website, or interact with us on social media or through our partners.
- From Your Device: Through the use of tracking tools like cookies and similar technologies when you interact with our website. Please refer to our Cookies Policy for more information.
- From Third-Party Service Providers: We may work with third-party service providers who collect information on our behalf to offer various services. We ensure that these providers only use your personal information in connection with the services they provide to us.
- From Other Sources: We may receive personal information about you from other parties, including social media platforms or other indirect sources.
- Administration and Internal Operations: We use all categories of personal information for internal operations, such as troubleshooting, data analysis, insurance claims, and testing.
- Processing Transactions: To process transactions, fulfill orders, and provide customer support, we use Contact Information, Account/Registration Information, Payment Information, and Internet and Network Activity Information.
- Responding to Requests: We use Contact Information to respond to your inquiries, feedback, and other communications.
- Improving Our Products and Services: We analyze Account/Registration Information, Internet and Network Activity Information, and your product-related feedback to enhance our products and services.
- Sending Marketing Communications: With your consent, we may send newsletters, special offers, and promotions using Contact Information, Account/Registration Information, Internet and Network Activity Information, and Demographic Information.
- Interest-Based Advertising: We may partner with third-party advertising companies to display targeted ads on our website and other platforms using Internet and Network Activity Information. You can learn more about your choices for limiting interest-based advertising in our Cookies Policy.
- Security Purposes: We may use Internet and Network Activity Information or other categories of personal information to protect our business, customers, and partners, and to detect and investigate potential illegal or fraudulent activities.
- Compliance: We may use your personal information as necessary to comply with applicable laws, legal requests, and legal processes.
- With Affiliates: We may share personal information with affiliates, in accordance with this Privacy Policy or as disclosed at the time of collection.
- Service Providers: Personal information may be shared with companies and individuals that provide services on our behalf, such as order fulfillment, shipping, payment processing, customer support, analytics, and marketing.
- Advertising and Marketing Partners: We may share personal information with companies assisting us in marketing efforts, including third-party advertising partners and social media platforms.
- Law Enforcement and Government Authorities: Personal information may be shared as required or appropriate to comply with laws, legal requests, and to protect our business and customers.
- Business Transfers: If we undergo a merger or reorganize our business, personal information may be shared as part of that process.
- Access or Update Your Account Information: If you have an account with us, you can review and update certain personal information in your account profile.
- Opt-Out of Marketing Communications: You can unsubscribe from our newsletters and promotional emails by clicking the unsubscribe link or contacting us at [email protected]. Transactional emails, such as order updates, will still be sent even if you opt out of marketing messages.
- Cookies: You can control certain cookies and tracking tools. Please refer to our Cookies Policy for more information.
- Do Not Track: We do not respond to browser-based "Do Not Track" signals. For more information, visit http://www.allaboutdnt.com.
- Request Information: You can request the categories of personal information collected, sources of collection, and categories of third parties with whom we share personal information.
- Deletion: You can request the deletion of your personal information, subject to exceptions permitted by law.
- Opt-Out of Sale: We do not sell your personal information.
- Non-Discrimination: You have the right not to be discriminated against for exercising your rights.
To make a request or for more information, please email us at [email protected] with the subject line "California Privacy Rights Request." Your request should include your name, address, city, state, zip code, and attest to your California residency.
7. YOUR EUROPEAN PRIVACY RIGHTS If you reside in Europe, you have the following rights under the General Data Protection Regulation (GDPR) and applicable laws:- Information: You can request confirmation of your personal information processing.
- Access: You have the right to access your personal information.
- Correction: You can update or correct your inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information under specific circumstances.
- Data Portability: You have the right to obtain and reuse your personal information across services and platforms.
- Restriction: You can restrict the processing of your personal information under certain conditions.
- Objection: You can object to certain types of processing, including direct marketing.
To exercise your rights or for more information, please contact us at [email protected]. To verify your identity, we may ask for additional information.
8. INTERNATIONAL DATA TRANSFERS Fleurytale is based in the United States, and we may have service providers in other countries. Your personal information may be transferred to the United States or other locations outside your jurisdiction, where privacy laws may differ.
9. THIRD-PARTY LINKS AND WEBSITES Our website may contain links to other websites for your convenience. We are not responsible for the privacy practices or content of these third-party websites. We recommend reviewing their privacy policies before providing any personal information.
10. SECURITY PRACTICES We take reasonable measures to protect your personal information, but no data security measures can guarantee 100% security. While we strive to protect information transmitted through our website, we cannot ensure its complete security.
11. CHILDREN We do not knowingly collect personal information from children under 16 without parental consent. If you believe your child under 16 has provided personal information to us, please contact us at [email protected].
12. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. We will notify you of significant changes as required by law and post an updated version on our website. Continued use of our website after changes signifies your consent to the updated Privacy Policy.
13. HOW TO CONTACT US For any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected]
We value your privacy and strive to maintain the trust you place in us. Thank you for visiting Fleurytale, and we are here to assist you with any privacy-related matters.